OICR is committed to excellence and adherence to applicable legislation governing accessibility standards in provision of services to all customers, including people with disabilities. OICR strives at all times to provide services in a way that respects the dignity and independence of people with disabilities.

Read OICR’s Accessibility Policy and Accessibility Plan.

OICR welcomes and appreciates feedback regarding accessibility standards. Feedback can be provided in the following ways:

  • Email at
  • By calling our main reception 416-977-7599 (Toll-free 1-866-678-6427)

OICR will respond to feedback within five business days of receipt of the feedback.